As soon an order is submitted and paid, your order status will show as "Processing". We pride ourselves in having an efficient and fast turnaround time so that our customers receive their merchandise earliest as possible. So as soon as the payment is accepted and the order is confirmed, it is immediately in process to be shipped. This means there is only a very small window of time where we can “catch” your order before it is being processed and prepared for shipment. Because of this, we are unable to make any changes to your order once it has passed the “processing” status.
An order can only be cancelled during "Processing" stage. We charge 10% of the total payment amount to cancel your order.
If you would like to remove items from your order, the cost of the items removed can only be reimbursed in the form of STORE CREDIT. If you wish to receive a refund instead, we would need to void and cancel the order in which a 10% cancellation fee will apply.
Terms and Conditions of Sale
All purchases of products through this website are expressly subject to our standard Terms and Conditions of Sale.
We reserve the right to change our policies and promotional terms at any time, and without prior notice.